Making state government in Ohio simpler, faster, better, and less costly. .

About LeanOhio

The mission of LeanOhio is to make government services in Ohio simpler, faster, better, and less costly. Using continuous improvement methods such as Lean and Six Sigma, Ohio's state agencies are cutting red tape, removing inefficiencies, improving customer service, and achieving measurable results

The LeanOhio Network includes hundreds of employees who have been involved in Kaizen events. Many state employees have gone on to earn advanced skills through Green Belt or Black Belt certification. The Network includes state employee unions and members who promote Lean, improve processes, and partner with the state to teach Lean tools and strategies. Soon, the network will expand to include local government in Ohio.

Each state agency has a Lean Liaison. This ensures communication and coordination throughout state government. Liaisons identify improvement opportunities, engage agency staff in improvement efforts, and ensure that changes are implemented and sustained.

LeanOhio is coordinated by the LeanOhio Office, within the Ohio Department of Administrative Services. Office associates are Lean experts who serve as internal consultants. Services include training, strategic planning, meeting facilitation, data collection and analysis, and Lean event leadership.
LeanOhio Headlines

Procurement process for Turnpike facilities will move up to 85 days faster
July 18, 2014
Fact Sheet · Report-Out Presentation

Value-Stream Mapping Event:
11 state agencies map out streamlined approach for managing federal grants

July 17, 2014 · Report-Out Presentation

From Ohio's local governments head to Boot Camp
July 10, 2014 · Read the full article

Grants for crucial heating and cooling assistance will be processed 10 weeks faster on average
June 27, 2014
Fact Sheet · Report-Out Presentation

Streamlined reception process will move inmates more quickly to their home institutions, strengthening safety and family support
June 13, 2014
Fact Sheet · Report-Out Presentation

Youth-focused intake process will ensure better communication, greater personalized attention, and faster assignments to home institutions
May 16, 2014
Fact Sheet · Report-Out Presentation

Ohio Public Radio Statehouse New Bureau, Andy Chow reporting:
LeanOhio Aims to Cut Inefficiencies, Streamline Systems

Service providers will be more knowledgeable and better able to keep Ohioans with disabilities safe and healthy
April 18, 2014
Fact Sheet · Report-Out Presentation

Boards and providers will have faster access to funds through streamlined reporting and request processing
March 21, 2014
Fact Sheet · Report-Out Presentation

Medicaid field reviews will get done 2 months faster while keeping the focus on outcomes
March 14, 2014
Fact Sheet · Report-Out Presentation

Motor carriers will receive needed credentials from PUCO up to 80% faster
February 27, 2014
To ensure road safety, PUCO requires annual registration of motor carriers. Staff used Kaizen to transform the registration process, making it far better for customers and staff alike....
Learn more

Law enforcement will get crucial crime-scene information up to 43% faster
February 20, 2014
Fact Sheet · Report-Out Presentation

Ohio law enforcement and staff will get faster IT support from the AG's Office 
February 12, 2014
Quick access to information is crucial to law enforcement. That's why improvements to the AG's IT support process will further strengthen efforts to safeguard Ohioans....
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 UPDATE  Aircraft registrations being processed in just 7 business days – compared to 275 days before Kaizen.
February 4, 2014

One process and one application will speed up licensure, certification, and renewal
December 9, 2013
Mental health and addiction services providers will be able to complete one consolidated application for all services offered when applying or renewing their licensure or certification...
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Lean government initiative to fund local improvement
November 19, 2013
Cleveland Plain Dealer: A state initiative meant to weed out waste in government, increase efficiency and provide better service is being extended to training for local government officials. The new Local Government Efficiency Program, kicked off Monday at Cleveland State University, will provide scholarships for leaders from Ohio's cities, counties and school districts...
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Improvement on local level gets big boost with new program
November 18, 2013
The new Local Government Efficiency Program will fund scholarships for local government leaders to attend a public-sector training program at local colleges, universities, and other certified partners throughout Ohio. And grant funding will be provided to local governments to learn and use Lean Six Sigma to improve processes...
Fact Sheet · Additional info from the Ohio Development Services Agency

Faster licensing to benefit nurses
November 13, 2013
Faster licensing will allow new nurses to work for their employers up to 19 weeks sooner -- while allowing nurses who are already licensed to renew in one-tenth the time...
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Do you have the LeanOhio Information Kit?
November 12, 2013
The new LeanOhio Information Kit covers all aspects of Lean, Kaizen, and Six Sigma in Ohio state government. Download the whole kit or separate sections...
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The move to a better home will be easier and faster for nursing home residents 
November 6, 2013
When a nursing home is unexpectedly closed or terminated, residents and their families are put in a difficult position. The new relocation process puts residents first while ensuring communication and coordination among all agency staff...
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Medicaid will see quicker delivery of essential products and services
October 7, 2013
Contracting has a big impact on operations at the Ohio Department of Medicaid. So when a team of employees was chartered to streamline the contract workflow process, they dug deep and achieved significant results...
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Stay up to date on the latest LeanOhio progress
September 3, 2013
The monthly LeanOhio Activity and Results Report tracks numeric progress in five areas: Major Kaizen events facilitated by DAS, requests for services completed by LeanOhio...
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Claimants will receive their funds up to 150 days faster
September 3, 2013
The Unclaimed Funds unit safeguards money that sits unclaimed in banks, credit unions, and elsewhere. The office disburses the funds when people show that they are the rightful owners -- a process that will unfold up to 150 days faster...
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State purchasing leans up and speeds up
August 23, 2013
Agencies were using their own approaches for purchasing commodities. A team used Kaizen to create a single streamlined approach that will process purchase orders 77% faster...
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Taxpayers to get tax appeal decisions 245 days faster on average
August 23, 2013
The Board of Tax Appeals has a nonstop workload. Efficiency is key, but so is thoroughness. So a BTA Kaizen team went to work, cutting the average tax-appeals process time nearly in half...
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» Click here for more LeanOhio headlines

LeanOhio in action...
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Team members

The new Local Government Efficiency Program includes grants of up to $100,000 to political subdivisions, or scholarships to employees of political subdivisions, for training in and implementation of process efficiency programs such as Lean, Kaizen, and Six Sigma. Approved training courses will be offered throughout the state.

• Click here for details 

• Click here for a fact sheet 

• Click here for more info
 from the Ohio Development Services Agency, which is partnering with the Department of Administrative Services to develop and manage the new program.
At a Kaizen event, Governor John Kasich saluted the team, voiced his support, and encouraged more people and more agencies to put Kaizen to work. Click on the photo for more info.
Team members
The Kaizen experience in state government: "It was so incredible to see..." ODRC/PNN Multimedia