Making state government in Ohio simpler, faster, better, and less costly. .
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About LeanOhio

The mission of LeanOhio is to make government services in Ohio simpler, faster, better, and less costly. Using the improvement methods of Lean and Six Sigma, Ohio's state agencies are cutting red tape, removing inefficiencies, improving customer service, and achieving measurable results

The LeanOhio Network includes hundreds of state employees who have been involved in Kaizen events and other improvement projects. Many have earned Green Belt or Black Belt certification. The Network includes state employee unions and members who promote Lean, improve processes, and partner with the state to teach Lean tools and strategies.

Each state agency has a Lean Liaison. This ensures communication and coordination throughout state government. Liaisons identify improvement opportunities, engage agency staff in improvement efforts, and ensure that changes are implemented and sustained.

LeanOhio is coordinated by the LeanOhio Office, within the Ohio Department of Administrative Services. Office associates are Lean Six Sigma experts who serve as internal systems improvement consultants.
 
LeanOhio Headlines

DAS works with customer agencies to transform procurement process -- making it paperless and eliminating 159 process steps
September 1, 2016 · Fact Sheet

New in our Lean Leader series: an interview with Ohio EPA's Cindy Money 


Program update:
Entrepreneur-in-Residence Program is a standout example of public-private partnership


Registration now open:
OQN Pathways To Excellence: A Lean Tools 'Drilldown' · Wednesday, September 21, 2016
Download the flyer
 · Register

Immersive Lean Six Sigma learning with the LeanOhio Office:
Lean Leader Development Program is the ultimate "learn by doing" experience
July 22, 2016 · Learn about the program

DAS: Customers of central procurement will see faster service with implementation of one standard process and a one-stop web page
July 15, 2016
Fact Sheet · Report-Out Presentation

From the Columbus Dispatch:

Ohio recognized for cutting government red tape, saving money


June 24, 2016 · Read the full article

See how Ohio's political subdivisions are using Lean to power improvement 


Bureau of Criminal Investigation: Results for background checks will be received up to 80% faster when new system is in place
April 15, 2016
Fact Sheet · Report-Out Presentation

More improvement results:
Lean practitioners from EPA, Health, DNR, DAS, and Insurance present projects

April 14, 2016 · Get links to their presentations

Medicaid: Improvements will simplify and speed up the process to ensure that individuals are appropriately placed in nursing homes and receive the services they need
April 8, 2016 • Also on the team: MHAS, DODD, Aging, Area Agency on Aging
Fact Sheet · Report-Out Presentation

Ohio Board of Pharmacy: Investigations will move faster with streamlined process that gives agents quicker access to valuable resources
March 11, 2016
Fact Sheet · Report-Out Presentation

Ohio Department of Natural Resources: Overhauled approach for administrative investigations and discipline will clarify and quicken a challenging process
March 4, 2016
Fact Sheet · Report-Out Presentation

Ohio Housing Finance Agency: 
Home buyers will receive OHFA homeownership products 15 days faster

March 4, 2016
Fact Sheet · Report-Out Presentation

Public Safety, Bureau of Motor Vehicles: 
Mailed-in payments to the BMV will sail through thanks to improved mail processing

February 26, 2016
Fact Sheet · Report-Out Presentation

BWC: Injured workers will receive quicker compensation with streamlined process
February 8, 2016
Fact Sheet · Report-Out Presentation

Ohio Veterans Home: Ohio veterans and their families will experience a faster and smoother admission process
February 4, 2016
Fact Sheet · Report-Out Presentation

73 Lean projects were reported in 2015:


From the Suburbanite:
North Canton Schools go 'Lean'
"Looking for ways to improve should be a constant." 
December 15, 2015 · Read the full article

Building state government's in-house expertise:
19 newly trained Black Belts ready to put their Lean Six Sigma skills to work
November 18, 2015

More improvement results:
Lean practitioners from JFS, OOD, DPS, MHAS, and AG present projects

November 4, 2015 · Get links to their presentations

Strengthening our public-private partnership:
Entrepreneur-in-Residence Program gets under way
September 21, 2015 · Learn about the program · Meet the participants

Adjutant General: Number of steps to pick, pack, and ship to service members cut in half
September 4, 2015
Fact Sheet · Report-Out Presentation

Administrative Services: Tenants will see faster turnarounds on projects to move or improve workspace
August 7, 2015
Fact Sheet · Report-Out Presentation

Latest Green Belt projects generate improvements at OhioMHAS and OBM
July 30, 2014
Get links to many more Belt presentations

NEW "Innovate Before You Automate" Briefing Paper 
It's a best practice that LeanOhio relies on for almost every process improvement project: No IT solutions until you improve the process first. This briefing paper explains the seven reasons why. 

Expanding our improvement know-how in state government:
Employees from 10 agencies are the latest to gain new tools for process improvement
July 24, 2015 · See the full LeanOhio Network directory

Ohio Pharmacy Board: Basic license applications will go through 16 days faster on average with move to electronic processing
July 17, 2015
Fact Sheet · Report-Out Presentation

Office of the Ohio Attorney General: Most informal dispute resolutions will be processed in just two days -- 46 days faster than the previous average time
July 15, 2015
Fact Sheet · Report-Out Presentation

Ohio EPA: Strengthened emergency response process will further safeguard human health and the environment
July 1, 2015
Fact Sheet · Report-Out Presentation

Leading the nation in in-house Lean expertise in state government:
The LeanOhio Network is now 700+ people strong
June 30, 2015 · See the full LeanOhio Network directory

Another Black Belt milestone:
Black Belts from Commerce and Aging present their improvement projects
June 22, 2015 · Get links to their presentations

LeanMatch is here!
Our new request board matches Lean know-how with where it's needed


Enterprise-wide improvement:
9 state agencies map out standardized approach for managing federal grants
May 21, 2015 · Report-Out Presentation (pptx format)

LeanOhio Metrics Guide and LeanOhio Diagnostic Guide
These guides are tailor-made for Ohio state government's 600+ Lean-trained practitioners. The Metrics Guide gives user-friendly instruction on key process-improvement measures. The Diagnostic Guide is an essential resource for anyone who's called on to deliver Lean-related services. 

Youth Services: Transformed process for treatment teams will strengthen the focus on youth while freeing up 12,000 hours per year for mission-critical activities
April 24, 2015
Fact Sheet · Report-Out Presentation

Ohio Supreme Court: 91% of all purchase requests will get processed in 1 day with simplified workflow
April 3, 2015
Fact Sheet · Report-Out Presentation

Lean-powered results: 20 Black Belts and Green Belts present their improvement projects
March 18, 2015
Get links to their presentations

1 simple accounts receivable process will become standard practice, replacing 5 separate agency processes
February 27, 2015
Fact Sheet · Report-Out Presentation

Streamlined enforcement process will bring faster resolution to complaints regarding insurance agents and agencies
January 30, 2015
Fact Sheet · Report-Out Presentation

New: Lean Six Sigma Methods
Summarizes nine improvement methods in terms of difficulty (skill level required) and complexity (number of people, work units, or processes involved)

Leading with Lean in 2015:
Agency Lean Liaisons convene to coordinate efforts and share best practices
January 20, 2015 · Learn more about the Lean Liaison role

Thousands of hours will be redirected from paperwork to meaningful interactions with youth, thanks to a transformed intervention hearing process
December 12, 2014
Fact Sheet · Report-Out Presentation

From the Dublin Villager:
Dublin City Schools use Lean Six Sigma to power improvement
"The district is fully committed to implementing these concepts and to operating in the most-efficient manner possible." 
October 8, 2014 · Read the full article

LeanOhio: How does it rate?
Read the results from DAS's 2014 Customer Survey.
Summary Findings and Next Steps

Improved orientation process ensures greater personalized training and faster assignments for youth
September 11, 2014
Fact Sheet · Report-Out Presentation

New online slideshow:
What really happens at a Kaizen event?

Get an insider's look -- including examples, photos, and links to additional info.

From the Springfield News-Sun:
Clark State hosts program aimed at cutting government waste
"Now we do it right the first time and can provide better services from the get-go." 
August 12, 2014 · Read the full article

From The Athens News:
No mud and drills at this boot camp
"We're trying to give them tools so they can create more capacity with the resources they already have." August 10, 2014 · Read the full article

From Mass Transit Magazine:
SARTA Utilizes Lean Ohio Process to Streamline and Improve Transportation Services
"I think this is the best program the State of Ohio has ever put forward in my 20 years of local government service." July 25, 2014 · Read the full article

Now available for Kaizen team members: The Kaizen Event Survival Guide
July 25, 2014
Learn More · Download the 12-page PDF

Procurement process for Turnpike facilities will move up to 85 days faster
July 18, 2014
Fact Sheet · Report-Out Presentation

Value-Stream Mapping Event:
11 state agencies map out streamlined approach for managing federal grants

July 17, 2014 · Report-Out Presentation

From GovernmentExecutive.com:
Ohio's local governments head to Boot Camp
LeanOhio "is about taking waste out of your processes and making sure you focus on what your customers value." July 10, 2014 · Read the full article

» Click here for more LeanOhio headlines
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Click here for the LeanOhio scorecard.
Use it to report your process improvement projects, projections, and results.
 
 
At a Kaizen event, Governor John Kasich saluted the team, voiced his support, and encouraged more people and more agencies to put Kaizen to work. Click on the photo for more info.
Team members
 

 
 
The mission of LeanOhio
Get an overview of what, why, and how, by LeanOhio founding director Steve Wall.

 
Kaizen Event slideshow
Learn what happens before, during, and after

 
LeanOhio in action
Select format: Album Slideshow
Team members
 
 
 

The Local Government Efficiency Program includes grants to political subdivisions, and scholarships to employees, for learning and projects powered by Lean, Kaizen, and Six Sigma. Get details
 
 
The Kaizen experience in state government: "It was so incredible to see..." ODRC/PNN Multimedia