GOVERNOR KASICH & KAIZEN
Ohio Governor John Kasich was on hand at a recent Kaizen event -- getting briefed on the team's progress and projected results, asking questions, thanking team members, expressing his support, and encouraging more people and more agencies to put Kaizen to work. He affirmed that the Administration's top priorities include increasing efficiency, removing barriers, saving money, and providing citizens with the greatest possible value for their tax dollars -- which is what Kaizen and Lean are all about.
This Kaizen event focused on the process for retaining and managing all right-of-way acquisition records. Managed by the Office of Real Estate at the Ohio Department of Transportation, it's a core process that needs to run smoothly. ODOT and local governmental agencies use the right-of-way information to develop project plans, so accuracy and quick access are crucial.
Thanks to the Kaizen team and its week of intense work, the new process will be far better -- with 50 fewer steps (82% reduction), 14 fewer handoffs (64% reduction), and up to 12 fewer months in start-to-finish process time (up to a 40% improvement). Plus, the cost to process each box of records is going from $751 to 1.