Making state government in Ohio simpler, faster, better, and less costly. .
  Search
 
Reorganization of work environment increases efficiency

Gahanna Division of Police Communications


Project: 5S of Police Dispatch Center

• Project resulted from LeanOhio Boot Camp

• Contact: Lt. Jeff Spence · jeff.spence@gahanna.gov · 614-342-4240



Problem:
Obsolete or unnecessary supplies and resources within the Dispatch Center’s small workspace created clutter and reduced operational efficiency

Goal:
Improve productivity and reduce waste by eliminating unused supplies and moving infrequently used supplies out of the common area

Approach:
A 5S event was initiated - employees were given a time frame in which they could use Post-It notes to flag items that they did not use. The employees initialed their individual notes, and dates were placed on them to indicate a time of last use.



Improvements: 

• Removed items or moved them to a different area of the department where they would be utilized (implemented)

• Process reduced clutter and improved the work environment, increasing efficiency and work flow in the dispatch center (implemented)


 


Want to add your process improvement success story?

Click here to download a fillable, savable PDF to tell your project story.
We will add it to this showcase of results from grant-funded projects as well as projects that got started at LeanOhio Boot Camp training.
 

 
Contact:
Racquel Graham – LeanOhio
Racquel.Graham@das.ohio.gov 
1-614-466-6022
 
Results home
 
Efficient data entry and reporting allows more time to serve families (Akron)

Customers will get quicker service and answers to their questions (Akron)

In the news: Butler County improves timeliness of issuing food stamps

Transformed mail and paper correspondence process has 86% fewer steps (Coshocton County JFS)

The City of Gahanna is bringing process improvement to local government

Lean Gahanna Program Status Report


Big clean-up ends the clutter and boosts productivity (Gahanna)

Reorganization of work environment increases efficiency (Gahanna)

Better management of IT surplus reducing waste (Gahanna)

Streamlined payables process speeds up payments and saves money (Gahanna)

Faster permits for commercial alterations lessens impact on revenue (Gahanna)

Improvements to electronic case files give added flexibility (Gahanna)

End of manual approach for fuel management cuts time by 94% (Gahanna)

Improved communication with IT customers minimizes service disruptions (Gahanna)

Improved application strengthens review process for planning and development (Gahanna)

Time saved with smarter approach for PO and invoice processing (Gahanna)

Automated registration moves 4 months faster for parents and staff (Greene County)

Claim submissions sailing through in 3 days -- compared to 60 days before (Licking County)

Operating room staff and patients benefiting from improvements to surgical case carts (MetroHealth System)


Vacant lots throughout Springfield maintained more quickly and cost-effectively (Springfield)  Daily Daily News

SARTA improves specialized transportation services that link citizens with needed services (Stark County)

In the news: Ohio nonprofits reap benefits of Six Sigma training
 
Results home