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Thousands of hours will be redirected from paperwork to meaningful interactions with youth, thanks to a transformed intervention hearing process
December 12, 2014
Fact Sheet · Report-Out Presentation

From the Dublin Villager:
Dublin City Schools use Lean Six Sigma to power improvement
"The district is fully committed to implementing these concepts and to operating in the most-efficient manner possible." 
October 8, 2014 · Read the full article

LeanOhio: How does it rate?
Read the results from DAS's 2014 Customer Survey.
Summary Findings and Next Steps

Improved orientation process ensures greater personalized training and faster assignments for youth
September 11, 2014
Fact Sheet · Report-Out Presentation

New online slideshow:
What really happens at a Kaizen event?

Get an insider's look -- including examples, photos, and links to additional info.

From the Springfield News-Sun:
Clark State hosts program aimed at cutting government waste
"Now we do it right the first time and can provide better services from the get-go." 
August 12, 2014 · Read the full article

From The Athens News:
No mud and drills at this boot camp
"We're trying to give them tools so they can create more capacity with the resources they already have." August 10, 2014 · Read the full article

From Mass Transit Magazine:
SARTA Utilizes Lean Ohio Process to Streamline and Improve Transportation Services
"I think this is the best program the State of Ohio has ever put forward in my 20 years of local government service." July 25, 2014 · Read the full article

Now available for Kaizen team members: The Kaizen Event Survival Guide
July 25, 2014
Learn More · Download the 12-page PDF

Procurement process for Turnpike facilities will move up to 85 days faster
July 18, 2014
Fact Sheet · Report-Out Presentation

Value-Stream Mapping Event:
11 state agencies map out streamlined approach for managing federal grants

July 17, 2014 · Report-Out Presentation

From GovernmentExecutive.com:
Ohio's local governments head to Boot Camp
LeanOhio "is about taking waste out of your processes and making sure you focus on what your customers value." July 10, 2014 · Read the full article

Grants for crucial heating and cooling assistance will be processed 10 weeks faster on average
June 27, 2014
Fact Sheet · Report-Out Presentation

Streamlined reception process will move inmates more quickly to their home institutions, strengthening safety and family support
June 13, 2014
Fact Sheet · Report-Out Presentation

Youth-focused intake process will ensure better communication, greater personalized attention, and faster assignments to home institutions
May 16, 2014
Fact Sheet · Report-Out Presentation

Service providers will be more knowledgeable and better able to keep Ohioans with disabilities safe and healthy
April 18, 2014
Fact Sheet · Report-Out Presentation

Boards and providers will have faster access to funds through streamlined reporting and request processing
March 21, 2014
Fact Sheet · Report-Out Presentation

Medicaid field reviews will get done 2 months faster while keeping the focus on outcomes
March 14, 2014
Fact Sheet · Report-Out Presentation

Motor carriers will receive needed credentials from PUCO up to 80% faster
February 27, 2014
To ensure road safety, PUCO requires annual registration of motor carriers. Staff used Kaizen to transform the registration process, making it far better for customers and staff alike....
Learn more

Law enforcement will get crucial crime-scene information up to 43% faster
February 20, 2014
Fact Sheet · Report-Out Presentation

Ohio law enforcement and staff will get faster IT support from the AG's Office 
February 12, 2014
Quick access to information is crucial to law enforcement. That's why improvements to the AG's IT support process will further strengthen efforts to safeguard Ohioans....
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Aircraft registrations being processed in just 7 business days – compared to 275 days before Kaizen
February 4, 2014

One process and one application will speed up licensure, certification, and renewal
December 9, 2013
Mental health and addiction services providers will be able to complete one consolidated application for all services offered when applying or renewing their licensure or certification...
Learn more

Lean government initiative to fund local improvement
November 19, 2013
Cleveland Plain Dealer: A state initiative meant to weed out waste in government, increase efficiency and provide better service is being extended to training for local government officials. The new Local Government Efficiency Program, kicked off Monday at Cleveland State University, will provide scholarships for leaders from Ohio's cities, counties and school districts...
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Improvement on local level gets big boost with new program
November 18, 2013
The new Local Government Efficiency Program will fund scholarships for local government leaders to attend a public-sector training program at local colleges, universities, and other certified partners throughout Ohio. And grant funding will be provided to local governments to learn and use Lean Six Sigma to improve processes...
Fact Sheet · Additional info from the Ohio Development Services Agency

Faster licensing to benefit nurses
November 13, 2013
Faster licensing will allow new nurses to work for their employers up to 19 weeks sooner -- while allowing nurses who are already licensed to renew in one-tenth the time...
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Do you have the LeanOhio Information Kit?
November 12, 2013
The new LeanOhio Information Kit covers all aspects of Lean, Kaizen, and Six Sigma in Ohio state government. Download the whole kit or separate sections...
Learn more

The move to a better home will be easier and faster for nursing home residents 
November 6, 2013
When a nursing home is unexpectedly closed or terminated, residents and their families are put in a difficult position. The new relocation process puts residents first while ensuring communication and coordination among all agency staff...
Learn more

Medicaid will see quicker delivery of essential products and services
October 7, 2013
Contracting has a big impact on operations at the Ohio Department of Medicaid. So when a team of employees was chartered to streamline the contract workflow process, they dug deep and achieved significant results...
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Stay up to date on the latest LeanOhio progress
September 3, 2013
The monthly LeanOhio Activity and Results Report tracks numeric progress in five areas: Major Kaizen events facilitated by DAS, requests for services completed by LeanOhio...
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Claimants will receive their funds up to 150 days faster
September 3, 2013
The Unclaimed Funds unit safeguards money that sits unclaimed in banks, credit unions, and elsewhere. The office disburses the funds when people show that they are the rightful owners -- a process that will unfold up to 150 days faster...
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State purchasing leans up and speeds up
August 23, 2013
Agencies were using their own approaches for purchasing commodities. A team used Kaizen to create a single streamlined approach that will process purchase orders 77% faster...
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Taxpayers to get tax appeal decisions 245 days faster on average
August 23, 2013
The Board of Tax Appeals has a nonstop workload. Efficiency is key, but so is thoroughness. So a BTA Kaizen team went to work, cutting the average tax-appeals process time nearly in half...
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Big improvements to key assessment process yield big savings
August 23, 2013
Ohio Medicaid consumers will receive invaluable medical services 10 days faster through a new assessment that educates customers and instantly communicates with all provider agencies. This new process will also allow an estimated 9,000 customers to receive more appropriate and less costly home and community care, for a projected saving of over $118 million in the state share of Medicaid costs...
Fact Sheet · Report-Out Presentation

Quicker forensic movement will expedite mental health treatment
August 23, 2013
At Northcoast Behavioral Healthcare, a Kaizen team analyzed every aspect of forensic admission and movement, intent on maintaining process integrity while increasing efficiency, to ensure that patients receive needed mental health treatment expeditiously...
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Kaizen-powered improvements will keep the lights on
August 23, 2013
More than 400,000 low-income Ohioans get help with their utility bills through the PIPP Plus program. Each year, clients must re-verify their income in order to remain in the program. It can be a time-consuming undertaking -- but considerably less time is being required...
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Mental health clients will have better access to Health Home services
August 23, 2013
A person-centered system of care, called a health home, is the approach of choice for providing well-coordinated care to Ohioans with serious and persistent mental illness. A Kaizen team created a streamlined process for Health Home Certification and information exchange, and for the management of Health Home providers and client enrollment...
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Printing customers to get fast, accurate billing with every print job
June 13, 2013
State government's many agencies, boards, and commissions count on State Printing to fill their print needs. An overhaul of the billing process is projected to eliminate 89% of the process steps -- and make State Printing's customers very happy...
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Hannah News Service: Concrete Numbers Show LeanOhio's Worth
May 28, 2013
Simpler. Faster. Better. Less costly. Those are the four goals set forth by the state government improvement service LeanOhio, which presented its system to the Common Sense Initiative's Small Business Advisory Council on Tuesday...
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Faster licensing keeps qualified insurance agents serving Ohioans
May 20, 2013
When individuals or businesses want to sell insurance in Ohio, they need to be licensed by the Ohio Department of Insurance. The agency processes more than 100,000 applications each year. It’s a major undertaking, but it will be moving much faster thanks to a team of ODI staff members who...
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At a Kaizen event, Governor John Kasich saluted the team, voiced his support, and encouraged more people and more agencies to put Kaizen to work. Click on the photo for more info.
Team members
 
The Kaizen experience in state government: "It was so incredible to see..." ODRC/PNN Multimedia