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Improvements to electronic case files give added flexibility

Gahanna -- Court and Information Technology


Project: Electronic Email Attachment via FileBound

• Project resulted from LeanOhio Boot Camp

• Contact: Amanda Parker · amanda.parker@gahanna.gov · 614-342-4084



Problem:
Court staff who leverage FileBound cannot attach an email to a case file without first printing and re-scanning the original email. Emails are printed off and kept in paper form in case files. In addition to excess time for court staff, the risk of degradation and lost emails in court cases is higher than necessary because manual steps are required to record emails.

Goal:
Reduce variation across programs, and reduce waste in the current process

Approach:
Used the TIMUWOOD methodology to uncover areas of waste



Improvements: 

• Reduced transportation and motion by eliminating steps to record an email within a case file (implemented)

• Addressed underutilization by leveraging technologies that are available to streamline current practices (implemented)

• Minimized defects by reducing the potential of a paper copy shifting between case files (implemented)


 


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We will add it to this showcase of results from grant-funded projects as well as projects that got started at LeanOhio Boot Camp training.
 

 
Contact:
Racquel Graham – LeanOhio
Racquel.Graham@das.ohio.gov 
1-614-466-6022
 
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Lean Gahanna Program Status Report


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Faster permits for commercial alterations lessens impact on revenue (Gahanna)

Improvements to electronic case files give added flexibility (Gahanna)

End of manual approach for fuel management cuts time by 94% (Gahanna)

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