1 simple accounts receivable process will become standard practice, replacing 5 separate agency processes
Budget and Management
AR U Ready?!
Korrina Thomas, OBM
Korrina Thomas (Team Leader), OSS; Shawn Smith, PUCO; Teri Gardner, MHAS; Tim Ogonek, OSS; Cathy McNamara, AGE; Brent Wentzel, OSS; Kim Bright, AGE; Jennafer Sancho, DODD; Janet Jackson, AGE; Vicki Gordon-Smith, DODD; Kevin Flanagan, AGE; Michael Rhoades, TOS; Amanda Akers, OSS; Diane Hare, OSS; Stacey Cumberlander, TOS; Yvonne Gore, JFS; Angela Gonzales, JFS; John Yoho, DAS; Mary Sen, DAS; Gerry Sadorra, OSS; Kelly Salomone, OBM; Brandi Crowley (LeanOhio Facilitator); Scot Burbacher (LeanOhio Facilitator)
Accounts Receivable processes vary by agency and payment type.
Analyzed data, challenges, best practices, and requirements of five agencies to design one standardized process.
Single point of entry: A shared web-based portal will allow for customers of all participating agencies to utilize a single location for making payments. • Reduced processing time: Through standardization, process step reduction, and use of
automation, payment processing time will be drastically reduced; in some cases, payments may be processed instantaneously.
Steps - Baseline:
Steps - Projection:
Decision Points - Baseline:
Decision Points - Projection:
Posted June 30, 2015
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