Streamlined HR process is getting jobs posted in one-third the time
Ohio Department of Public Safety, Ohio State Highway Patrol
ODPS HR / OSHP Civilian Hiring Process
ODPS: Patrick Wilson, John Audet, Kyle Dupler, Beth Dziatkowicz, Jennifer Pletcher, Angela Lang, Gina Recinella, Kolleen Scott, Janet Jackson, Jennifer McLendon, Kathleen Merrick, Amber Saviers, Kathy Ludowese. OSHP: Charles Linek, Laura Mourne, Jeffrey Carman, Lydia Frey, Ryan Chapman, Gamel Brimah, Andre Swinerton.
Implementation in 2015
Too much time was necessary for HR personnel at the Department of Public Safety to process a "Request to Fill" for civilian positions. In addition, information from HR was not readily available or communicated to hiring managers. The situation was causing frustration and delays.
Better communications and changes to the process produced a streamlined process. Automation began in mid-summer of 2015.
Roles were combined for greater efficiency. Twelve offices/people are involved in the new process, compared to 19 previously.
Steps - Baseline:
Steps - Projection:
Handoffs - Baseline:
Handoffs - Projection:
Time from "Request to Fill" to job posted at NEOGOV - Baseline:
Time - Actual:
5-40 days (63% reduction)
Posted January 15, 2016
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