Making state government in Ohio simpler, faster, better, and less costly. .

More LeanOhio Headlines
Continued from the home page

Building state government's in-house expertise:
19 newly trained Black Belts ready to put their Lean Six Sigma skills to work
December 23, 2016

Registration now open:
LeanOhio Yellow Belt · Thursday, January 26, 2017
Click here to register

OOD: Employment will be retained or gained 80% faster for employed and job-ready individuals with disabilities
December 16, 2016 · Fact Sheet · Report-Out Presentation

ODNR uses Kaizen event to plan an efficient future for merging Parks and Watercraft Divisions
September 30, 2016 · Fact Sheet · Report-Out Presentation

DAS works with customer agencies to transform procurement process -- making it paperless and eliminating 159 process steps
September 1, 2016 · Fact Sheet

Program update:
Entrepreneur-in-Residence Program is a standout example of public-private partnership

Registration now open:
OQN Pathways To Excellence: A Lean Tools 'Drilldown' · Wednesday, September 21, 2016
Download the flyer
 · Register

Immersive Lean Six Sigma learning with the LeanOhio Office:
Lean Leader Development Program is the ultimate "learn by doing" experience
July 22, 2016 · Learn about the program

DAS: Customers of central procurement will see faster service with implementation of one standard process and a one-stop web page
July 15, 2016 · Fact Sheet · Report-Out Presentation

From the Columbus Dispatch:
Ohio recognized for cutting government red tape, saving money
June 24, 2016 · Read the full article

More Lean-powered results:
See a summary of reported Lean projects completed by Ohio's political subdivisions

Bureau of Criminal Investigation: Results for background checks will be received up to 80% faster when new system is in place
April 15, 2016 · Fact Sheet · Report-Out Presentation

More improvement results:
Lean practitioners from EPA, Health, DNR, DAS, and Insurance present projects
April 14, 2016 · Get links to their presentations

Medicaid: Improvements will simplify and speed up the process to ensure that individuals are appropriately placed in nursing homes and receive the services they need
April 8, 2016 • Also on the team: MHAS, DODD, Aging, Area Agency on Aging
Fact Sheet · Report-Out Presentation

Ohio Board of Pharmacy: Investigations will move faster with streamlined process that gives agents quicker access to valuable resources
March 11, 2016 · Fact Sheet · Report-Out Presentation

Ohio Department of Natural Resources: Overhauled approach for administrative investigations and discipline will clarify and quicken a challenging process
March 4, 2016 · Fact Sheet · Report-Out Presentation

Ohio Housing Finance Agency: 
Home buyers will receive OHFA homeownership products 15 days faster

March 4, 2016 · Fact Sheet · Report-Out Presentation

Public Safety, Bureau of Motor Vehicles: 
Mailed-in payments to the BMV will sail through thanks to improved mail processing

February 26, 2016 · Fact Sheet · Report-Out Presentation

Injured workers will receive quicker compensation with streamlined process

February 8, 2016 · Fact Sheet · Report-Out Presentation

Ohio Veterans Home: Ohio veterans and their families will experience a faster and smoother admission process
February 4, 2016 · Fact Sheet · Report-Out Presentation

73 Lean projects were reported in 2015:

From the Suburbanite:
North Canton Schools go 'Lean'
"Looking for ways to improve should be a constant." 
December 15, 2015 · Read the full article

More improvement results:
Lean practitioners from JFS, OOD, DPS, MHAS, and AG present projects
November 4, 2015 · Get links to their presentations

Strengthening our public-private partnership:
Entrepreneur-in-Residence Program gets under way
September 21, 2015 · Learn about the program · Meet the participants

Adjutant General:
Number of steps to pick, pack, and ship to service members cut in half

September 4, 2015 · Fact Sheet · Report-Out Presentation

Administrative Services: Tenants will see faster turnarounds on projects to move or improve workspace
August 7, 2015 · Fact Sheet · Report-Out Presentation

Latest Green Belt projects generate improvements at OhioMHAS and OBM
July 30, 2014
Get links to many more Belt presentations

NEW "Innovate Before You Automate" Briefing Paper 
It's a best practice that LeanOhio relies on for almost every process improvement project: No IT solutions until you improve the process first. This briefing paper explains the seven reasons why. 

Expanding our improvement know-how in state government:
Employees from 10 agencies are the latest to gain new tools for process improvement
July 24, 2015 · See the full LeanOhio Network directory

Ohio Pharmacy Board: Basic license applications will go through 16 days faster on average with move to electronic processing
July 17, 2015 · Fact Sheet · Report-Out Presentation

Office of the Ohio Attorney General: Most informal dispute resolutions will be processed in just two days -- 46 days faster than the previous average time
July 15, 2015 · Fact Sheet · Report-Out Presentation

Ohio EPA: Strengthened emergency response process will further safeguard human health and the environment
July 1, 2015 · Fact Sheet · Report-Out Presentation

Leading the nation in in-house Lean expertise in state government:
The LeanOhio Network is now 700+ people strong
June 30, 2015 · See the full LeanOhio Network directory

Another Black Belt milestone:
Black Belts from Commerce and Aging present their improvement projects
June 22, 2015 · Get links to their presentations

LeanMatch is here!
Our new request board matches Lean know-how with where it's needed

Enterprise-wide improvement:
9 state agencies map out standardized approach for managing federal grants
May 21, 2015 · Report-Out Presentation (pptx format)

LeanOhio Metrics Guide and LeanOhio Diagnostic Guide
These guides are tailor-made for Ohio state government's 600+ Lean-trained practitioners. The Metrics Guide gives user-friendly instruction on key process-improvement measures. The Diagnostic Guide is an essential resource for anyone who's called on to deliver Lean-related services. 

Youth Services: Transformed process for treatment teams will strengthen the focus on youth while freeing up 12,000 hours per year for mission-critical activities
April 24, 2015 · Fact Sheet · Report-Out Presentation

Ohio Supreme Court: 91% of all purchase requests will get processed in 1 day with simplified workflow
April 3, 2015 · Fact Sheet · Report-Out Presentation

Lean-powered results: 20 Black Belts and Green Belts present their improvement projects
March 18, 2015
Get links to their presentations

1 simple accounts receivable process will become standard practice, replacing 5 separate agency processes
February 27, 2015 · Fact Sheet · Report-Out Presentation

Streamlined enforcement process will bring faster resolution to complaints regarding insurance agents and agencies
January 30, 2015 · Fact Sheet · Report-Out Presentation

New: Lean Six Sigma Methods
Summarizes nine improvement methods in terms of difficulty (skill level required) and complexity (number of people, work units, or processes involved)

Leading with Lean in 2015:
Agency Lean Liaisons convene to coordinate efforts and share best practices
January 20, 2015 · Learn more about the Lean Liaison role

Thousands of hours will be redirected from paperwork to meaningful interactions with youth, thanks to a transformed intervention hearing process
December 12, 2014
Fact Sheet · Report-Out Presentation

From the Dublin Villager:
Dublin City Schools use Lean Six Sigma to power improvement
"The district is fully committed to implementing these concepts and to operating in the most-efficient manner possible." 
October 8, 2014 · Read the full article

LeanOhio: How does it rate?
Read the results from DAS's 2014 Customer Survey.
Summary Findings and Next Steps

Improved orientation process ensures greater personalized training and faster assignments for youth
September 11, 2014
Fact Sheet · Report-Out Presentation

New online slideshow:
What really happens at a Kaizen event?

Get an insider's look -- including examples, photos, and links to additional info.

From the Springfield News-Sun:
Clark State hosts program aimed at cutting government waste
"Now we do it right the first time and can provide better services from the get-go." 
August 12, 2014 · Read the full article

From The Athens News:
No mud and drills at this boot camp
"We're trying to give them tools so they can create more capacity with the resources they already have." August 10, 2014 · Read the full article

From Mass Transit Magazine:
SARTA Utilizes Lean Ohio Process to Streamline and Improve Transportation Services
"I think this is the best program the State of Ohio has ever put forward in my 20 years of local government service." July 25, 2014 · Read the full article

Now available for Kaizen team members: The Kaizen Event Survival Guide
July 25, 2014
Learn More · Download the 12-page PDF

Procurement process for Turnpike facilities will move up to 85 days faster
July 18, 2014
Fact Sheet · Report-Out Presentation

Value-Stream Mapping Event:
11 state agencies map out streamlined approach for managing federal grants

July 17, 2014 · Report-Out Presentation

Ohio's local governments head to Boot Camp
LeanOhio "is about taking waste out of your processes and making sure you focus on what your customers value." July 10, 2014 · Read the full article

Grants for crucial heating and cooling assistance will be processed 10 weeks faster on average
June 27, 2014
Fact Sheet · Report-Out Presentation

Streamlined reception process will move inmates more quickly to their home institutions, strengthening safety and family support
June 13, 2014
Fact Sheet · Report-Out Presentation

Youth-focused intake process will ensure better communication, greater personalized attention, and faster assignments to home institutions
May 16, 2014
Fact Sheet · Report-Out Presentation

Service providers will be more knowledgeable and better able to keep Ohioans with disabilities safe and healthy
April 18, 2014
Fact Sheet · Report-Out Presentation

Boards and providers will have faster access to funds through streamlined reporting and request processing
March 21, 2014
Fact Sheet · Report-Out Presentation

Medicaid field reviews will get done 2 months faster while keeping the focus on outcomes
March 14, 2014
Fact Sheet · Report-Out Presentation

Motor carriers will receive needed credentials from PUCO up to 80% faster
February 27, 2014
To ensure road safety, PUCO requires annual registration of motor carriers. Staff used Kaizen to transform the registration process, making it far better for customers and staff alike....
Learn more

Law enforcement will get crucial crime-scene information up to 43% faster
February 20, 2014
Fact Sheet · Report-Out Presentation

Ohio law enforcement and staff will get faster IT support from the AG's Office 
February 12, 2014
Quick access to information is crucial to law enforcement. That's why improvements to the AG's IT support process will further strengthen efforts to safeguard Ohioans....
Learn more

Aircraft registrations being processed in just 7 business days – compared to 275 days before Kaizen
February 4, 2014

One process and one application will speed up licensure, certification, and renewal
December 9, 2013
Mental health and addiction services providers will be able to complete one consolidated application for all services offered when applying or renewing their licensure or certification...
Learn more

Lean government initiative to fund local improvement
November 19, 2013
Cleveland Plain Dealer: A state initiative meant to weed out waste in government, increase efficiency and provide better service is being extended to training for local government officials. The new Local Government Efficiency Program, kicked off Monday at Cleveland State University, will provide scholarships for leaders from Ohio's cities, counties and school districts...
Learn more

Improvement on local level gets big boost with new program
November 18, 2013
The new Local Government Efficiency Program will fund scholarships for local government leaders to attend a public-sector training program at local colleges, universities, and other certified partners throughout Ohio. And grant funding will be provided to local governments to learn and use Lean Six Sigma to improve processes...
Fact Sheet · Additional info from the Ohio Development Services Agency

Faster licensing to benefit nurses
November 13, 2013
Faster licensing will allow new nurses to work for their employers up to 19 weeks sooner -- while allowing nurses who are already licensed to renew in one-tenth the time...
Learn more

Do you have the LeanOhio Information Kit?
November 12, 2013
The new LeanOhio Information Kit covers all aspects of Lean, Kaizen, and Six Sigma in Ohio state government. Download the whole kit or separate sections...
Learn more

The move to a better home will be easier and faster for nursing home residents 
November 6, 2013
When a nursing home is unexpectedly closed or terminated, residents and their families are put in a difficult position. The new relocation process puts residents first while ensuring communication and coordination among all agency staff...
Learn more

Medicaid will see quicker delivery of essential products and services
October 7, 2013
Contracting has a big impact on operations at the Ohio Department of Medicaid. So when a team of employees was chartered to streamline the contract workflow process, they dug deep and achieved significant results...
Learn more

Stay up to date on the latest LeanOhio progress
September 3, 2013
The monthly LeanOhio Activity and Results Report tracks numeric progress in five areas: Major Kaizen events facilitated by DAS, requests for services completed by LeanOhio...
Learn more

Claimants will receive their funds up to 150 days faster
September 3, 2013
The Unclaimed Funds unit safeguards money that sits unclaimed in banks, credit unions, and elsewhere. The office disburses the funds when people show that they are the rightful owners -- a process that will unfold up to 150 days faster...
Learn more

State purchasing leans up and speeds up
August 23, 2013
Agencies were using their own approaches for purchasing commodities. A team used Kaizen to create a single streamlined approach that will process purchase orders 77% faster...
Learn more

Taxpayers to get tax appeal decisions 245 days faster on average
August 23, 2013
The Board of Tax Appeals has a nonstop workload. Efficiency is key, but so is thoroughness. So a BTA Kaizen team went to work, cutting the average tax-appeals process time nearly in half...
Learn more

Big improvements to key assessment process yield big savings
August 23, 2013
Ohio Medicaid consumers will receive invaluable medical services 10 days faster through a new assessment that educates customers and instantly communicates with all provider agencies. This new process will also allow an estimated 9,000 customers to receive more appropriate and less costly home and community care, for a projected saving of over $118 million in the state share of Medicaid costs...
Fact Sheet · Report-Out Presentation

Quicker forensic movement will expedite mental health treatment
August 23, 2013
At Northcoast Behavioral Healthcare, a Kaizen team analyzed every aspect of forensic admission and movement, intent on maintaining process integrity while increasing efficiency, to ensure that patients receive needed mental health treatment expeditiously...
Learn more

Kaizen-powered improvements will keep the lights on
August 23, 2013
More than 400,000 low-income Ohioans get help with their utility bills through the PIPP Plus program. Each year, clients must re-verify their income in order to remain in the program. It can be a time-consuming undertaking -- but considerably less time is being required...
Learn more

Mental health clients will have better access to Health Home services
August 23, 2013
A person-centered system of care, called a health home, is the approach of choice for providing well-coordinated care to Ohioans with serious and persistent mental illness. A Kaizen team created a streamlined process for Health Home Certification and information exchange, and for the management of Health Home providers and client enrollment...
Learn more

Printing customers to get fast, accurate billing with every print job
June 13, 2013
State government's many agencies, boards, and commissions count on State Printing to fill their print needs. An overhaul of the billing process is projected to eliminate 89% of the process steps -- and make State Printing's customers very happy...
Learn more

Hannah News Service: Concrete Numbers Show LeanOhio's Worth
May 28, 2013
Simpler. Faster. Better. Less costly. Those are the four goals set forth by the state government improvement service LeanOhio, which presented its system to the Common Sense Initiative's Small Business Advisory Council on Tuesday...
Learn more

Faster licensing keeps qualified insurance agents serving Ohioans
May 20, 2013
When individuals or businesses want to sell insurance in Ohio, they need to be licensed by the Ohio Department of Insurance. The agency processes more than 100,000 applications each year. It’s a major undertaking, but it will be moving much faster thanks to a team of ODI staff members who...
Learn more
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