Q and A


In this ongoing series, employees in Ohio state government tell how they're using Lean Six Sigma to bring about positive change.
	"Just jump right in" Karen Stone Continuous Improvement Manager and Lean Liaison Public Utilities Commission of Ohio

"Dwell in possibility" Racquel Graham Systems Improvement Consultant Office of LeanOhio

	"Continued focus on excellence in service" Lawissa Tidrick IT Project Manager Ohio Department of Health

	"Use Lean concepts through the eyes of the customer" Scottie Powell Director of Customer Experience and Lean Liaison Ohio Bureau of Workers' Compensation

	"Let the data speak for itself" Felicia Sherman Project Manager and Lean Liaison Ohio Department of Medicaid

	"Don’t get bogged down in speaking all the Lean lingo" George McNab Legislative Liaison and Lean Liaison Ohio Department of Agriculture

	"There are so many possibilities" Cindy Money Lean Coordinator and Training Manager Ohio Environmental Protection Agency

	"I love that data can tell us a story" Julie Trackler Assistant Director Ohio Department of Aging

	"We bring a mindset of action and results" Joe Rust Deputy Director, Ohio Performance Team Ohio Auditor of State

	"You have to keep challenging yourself" Tom Melfo Assistant Deputy Director, Division of Disability Opportunities for Ohioans with Disabilities

	"It's critical to involve staff from all levels" Wendi Faulkner Bureau Chief, Office of Quality Assurance and Improvement Ohio Department of Youth Services

	"Doing the highest quality work possible" Mike Lucid Manager, Office of Change Management Ohio Bureau of Workers' Compensation

The LeanOhio Network The Lean Leaders who are interviewed in this series are a part of the LeanOhio Network. The Network numbers over 1000 state employees across all agencies. Included are more than 200 Black Belts and Green Belts. Ohio has become a national leader with its community of internal Lean Six Sigma expertise. This group represents a tremendous in-house capacity for bringing about major process improvement in state government.

The LeanOhio Network

The Lean Leaders who are interviewed in this series are a part of the LeanOhio Network.

The Network numbers over 1000 state employees across all agencies. Included are more than 200 Black Belts and Green Belts.

Ohio has become a national leader with its community of internal Lean Six Sigma expertise. This group represents a tremendous in-house capacity for bringing about major process improvement in state government.

The entire LeanOhio Network is showcased in an online directory. Visitors to the site can easily locate Lean-trained people by agency, Belt status, and other categories.

Making state government in Ohio simpler, faster, better, and less costly. .