Major Lean Events

Sorted by Agency

Ohio Adjutant General’s Department

• Improved shipping process ensures faster delivery of goods -- and more time for mission-critical work (September 2015)
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Ohio Department of Administrative Services

• Procurement customers will see faster service with implementation of standard process and a one-stop web page (July 2016) 
Fact Sheet · Report-Out Presentation

• Tenants will see faster turnarounds on projects to move or improve workspace (August 2015) 
Fact Sheet · Report-Out Presentation

• Ohio’s state agencies will process purchase orders 77% faster on commodity purchases (August 2013)

• State printing customers will get fast and accurate billing with every print job (May 2013)

• Minority businesses will get faster access to state procurement opportunities (February 2013)

• DAS stands to save millions through IT consolidation (February 2011)

• Employee education reimbursements on track to arrive in less than half the time (January 2011)    


Ohio Department of Aging

• The move to a better home will be easier and faster for nursing home residents who have to relocate (November 2013)

Ohio Department of Agriculture

• A reimagined future for sample collection would mean improved data sharing and faster results (May 2019)
Fact Sheet · Report-Out Presentation


Ohio Attorney General

• Instructors will experience shorter lead times and less paperwork during application (June 2017)
Report-Out Presentation

• Most informal dispute resolutions will be processed in just two days -- 46 days faster than the previous average time (July 2015) 
Fact Sheet · Report-Out Presentation

• Ohio Law enforcement will get crucial crime-scene information up to 43% faster (February 2014) 
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Ohio law enforcement and staff will get faster IT support from the AG's Office (January 2014)

• For Ohio's key collector, less time correcting errors will mean more time for collections (January 2012)

• AG staff will have more time for mission-critical work thanks to streamlined purchasing process (June 2011)

• AG staff will have more time for mission-critical work thanks to streamlined purchasing process (June 2011)

• Crime fighters to get findings on evidence in days rather than months (March 2011)

Ohio Office of Budget and Management

• 1 simple accounts receivable process will become standard practice, replacing 5 separate agency processes (February 2015)
Fact Sheet · Report-Out Presentation

• 1 simple accounts receivable process will become standard practice, replacing 5 separate agency processes (February 2015)
Fact Sheet · Report-Out Presentation
              
• Ohio’s state agencies will process purchase orders 77% faster on commodity purchases (July 2013)

Ohio Department of Commerce

Revised applications and intake screening could cut liquor licensing process times in half (July 2021)

Improved process will speed up the time it takes for customers to receive goods and/or services (October 2017)

• Clearer, simpler application process will reduce processing time and backlog (June 2017)
Fact Sheet · Report-Out Presentation

• Ohio citizens who have unclaimed funds will receive their money up to 150 days faster (August 2013)


Ohio Development Services Agency

• Grants for crucial heating and cooling assistance will be processed 10 weeks faster on average (June 2014) 
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• Ohioans needing energy assistance will receive credits for utility bills up to 12 weeks faster (June 2013)

• Streamlined grant process to cut time in half while ending the paper chase (July 2012)

• HEAP is making the leap to higher levels of efficiency (April 2012)

Ohio Development Services Agency and JobsOhio

• Streamlined incentive process with 205 fewer processing days already winning over businesses (June 2012)

Ohio Department of Developmental Disabilities

• County Boards and Providers benefit from an improved and updated system (November 2019)
Fact Sheet · Report-Out Presentation

• Service providers will be more knowledgeable and better able to keep Ohioans with disabilities safe and healthy (April 2014)
Fact Sheet · Report-Out Presentation


Ohio Department of Education

Revamped Intake and Investigation processes will help close Professional Conduct cases in half the time (December 2017)

Ohio Environmental Protection Agency

• Strengthened emergency response process will further safeguard human health and the environment (June 2015)
Fact Sheet · Report-Out Presentation

Governor's Office of Health Transformation

• 9 grant application processes streamlined into 1 (August 2014)

Ohio Housing Finance Agency

• Streamlined post-award process strengthens communication and ensures compliance while giving developers faster access to needed funds (January 2017)
Fact Sheet · Report-Out Presentation

• Home buyers will receive OHFA homeownership products 15 days faster (January 2016)
Fact Sheet · Report-Out Presentation

• Simplified process aims to make "saving the dream" 9 times faster for struggling homeowners (July-August 2012)

Ohio Department of Insurance

• Streamlined enforcement process will bring faster resolution to complaints regarding insurance agents and agencies (January 2015)
Fact Sheet · Report-Out Presentation

• Faster licensing keeps qualified insurance agents doing the work of serving Ohioans (May 2013)

• Complaints getting processed faster than ever (October 2011)

Ohio Department of Medicaid

Streamlined process will help better serve Ohioans through provider retention and training (February 2018)

• Improved information flow will benefit patients of long-term care (January 2017) 
Fact Sheet · Report-Out Presentation

• Improvements will simplify and speed up the process to ensure that individuals are appropriately placed in nursing homes and receive the services they need (April 2016) 
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• Medicaid field reviews will get done 2 months faster while keeping the focus on outcomes (March 2014) 
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• With contracts to be processed up to 42% faster, Medicaid will see quicker delivery of essential products and services (September-October 2013)

• Ohio Medicaid consumers will receive invaluable medical services 10 days faster (June 2013) 

State Medical Board of Ohio

• Citizens will get faster resolutions when filing complaints about doctors and other medical practitioners (February 2013)

Ohio Department of Natural Resources

• ODNR uses Kaizen event to plan an efficient future for merging Parks and Watercraft Divisions (September 2016)
Fact Sheet · Report-Out Presentation 

• Overhauled approach for administrative investigations and discipline will clarify and quicken a challenging process (March 2016)
Fact Sheet · Report-Out Presentation

State of Ohio Board of Pharmacy

• Investigations will move faster with streamlined process that gives agents quicker access to valuable resources (March 2016)
Fact Sheet · Report-Out Presentation

• Basic license applications will go through 16 days faster on average with move to electronic processing (July 2015)
Fact Sheet · Report-Out Presentation

Ohio Department of Mental Health & Addiction Services

• Boards and service providers will have faster access to funds through streamlined reporting and request process (March 2014)
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• Consolidated process and application will speed up licensure, certification, and renewal for providers of mental health and addiction services (December 2013)

• Quicker forensic movement will result in expedited mental health treatment (June 2013)

• Ohio's mental health clients will have better access to the integrated, coordinated care of Health Home services (May 2013)
Ohio Department of Public Safety, Bureau of Motor Vehicles

• Mailed-in payments to the BMV will sail through thanks to improved mail processing (February 2016) 
Fact Sheet · Report-Out Presentation

• Transformed process would tame the mail juggernaut in half the time (March 2012)

• Streamlined process aims to deliver licenses up to 184 days faster (November 2011)

Ohio Department of Public Safety, State Highway Patrol

• With 86% fewer steps, the recruitment process for State Troopers will move 3 times faster (June 2012)

• Law enforcement agencies to get faster findings in drug-case investigations (August 2011)

Public Utilities Commission of Ohio

• Motor carriers will receive needed credentials from PUCO up to 80% faster (January 2014)

Ohio Department of Rehabilitation and Correction

• Improved process will significantly speed up the time it takes for OPI to deliver products and services to customers (January 2019) 
Report-Out Presentation

• Centralized inventory system will improve truck assembly process (May 2017) 
Report-Out Presentation

• Transformed hiring process will get quality candidates on the job up to 7 weeks faster (March 2017) 
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• Streamlined reception process will move inmates more quickly to their home institutions, strengthening safety and family support (June 2014) 
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• Courts and law enforcement will save time and money from 62% faster process for getting inmates to court hearings (February 2013)

Ohio Department of Higher Education

• Transformed grants process aims to cut 317 days from process (July 2012)

• Regents team overhauls key review process to quicken turnaround and ensure quality (March2012)

Opportunities for Ohioans with Disabilities

• Employment will be retained or gained 80% faster for employed and job-ready individuals with disabilities (December 2016)
Fact Sheet · Report-Out Presentation

• With up to 47 fewer steps, redesigned invoice process could move twice as fast (March 2012)

• Crucial determination will arrive up to 3 months faster for Ohioans seeking vocational rehab services (December 2011)

• Transformed process will ensure pre-screened job seekers are faster and more accurately matched to employers (September 2018)
Fact Sheet · Report-Out Presentation


Ohio Supreme Court

• 91% of all purchase requests will get processed in 1 day with simplified workflow (April 2015)
Fact Sheet · Report-Out Presentation

Ohio Board of Tax Appeals

• Ohio taxpayers will get critical tax appeal decisions 245 days faster on average (July 2013)

Ohio Department of Taxation

• Taxpayers to get much faster resolutions (March 2011)

Ohio Department of Transportation

• Ohio Rail Development Commission (ORDC) improves rail crossing safety project process
Fact Sheet · Report-Out Presentation

• Centralized inventory system will improve truck assembly process (May 2017)
Done with ODRC · Report-Out Presentation 

• Overhaul of big data system aims to redirect up to 462,000 hours to more productive work (March 2012)

• Streamlined process for managing crucial records aims to cut costs from $705 to $1 per box (January 2012)

• Aircraft owners set to fly through faster registration process (August 2011)

Ohio Turnpike and Infrastructure Commission

• Procurement process for Turnpike facilities will move up to 85 days faster (July 2014)
Fact Sheet · Report-Out Presentation 

Ohio Veterans Home

• Ohio veterans and their families will experience a faster and smoother admission process (January 2016)
Fact Sheet · Report-Out Presentation

Ohio Bureau of Workers' Compensation

• Injured workers will receive quicker compensation with streamlined process (February 2016) 
Fact Sheet · Report-Out Presentation

• Injured workers will return to work faster thanks to Kaizen-powered improvements (May 2012)

Ohio Department of Youth Services

• Transformed process for treatment teams will strengthen the focus on youth while freeing up 12,000 hours per year for mission-critical activities (April 2015)
Fact Sheet · Report-Out Presentation

• Thousands of hours will be redirected from paperwork to meaningful interactions with youth, thanks to a transformed intervention hearing process (December 2014)
Fact Sheet · Report-Out Presentation

• Improved orientation process ensures greater personalized training and faster assignments for youth (September 2014)
Fact Sheet · Report-Out Presentation

• Youth-focused intake process will ensure better communication, greater personalized attention, and faster assignments to home institutions (May 2014)
Fact Sheet · Report-Out Presentation
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